Unfortunately, even if users do manage to get through the login process, it seems a large percentage of users are facing continuous errors fetching and sending mail. The UI simply goes back to the previous ‘Add Account’ screen. Yahoo users are often unable to receive or send new email, notice their inbox messages frequently disappearing from the Mail app, and are sometimes unable to login altogether – despite Yahoo Mail being a default account option when setting up Mail.įor people trying to log in for the first time, when the list of of email providers appears, tapping Yahoo will open the username and password form but it can almost never be configured. The customer support forums for Yahoo are flooded with threads like this one with complaints that the service isn’t working with the native Mail app. Unfortunately, the only workaround at this time is to download the Yahoo Mail app, and access email from there.
The Yahoo team posted a statement on Twitter saying that the issue is being investigated it isn’t clear if the blame lies with Yahoo or Apple’s software.
Yahoo email users have been experiencing issues with the iPhone and iPad Mail app starting around the time iOS 11 launched, but there are still no conclusive solutions.